Resources

Privacy Policy

This Privacy Policy explains how Rubadue Wire Company Inc., collects, uses, stores, and protects personal information in connection with our business operations, website, products, and services.

We are a business-to-business manufacturing organization serving customers, suppliers, and partners in the United States and internationally, including within the European Economic Area ("EEA").

We are committed to handling personal data responsibly and in accordance with applicable privacy laws, including the General Data Protection Regulation ("GDPR") where applicable.

1. Information We Collect

We may collect the following categories of personal information:

Contact Information

  • Name
  • Company name
  • Job title
  • Business email address
  • Business phone number
  • Mailing address

Business Relationship Information

  • Customer and supplier communications
  • Purchase orders and quotations
  • Technical inquiries
  • Account and transaction records

Website and Technical Information

When users visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Referring pages
  • Cookies and similar technologies

We do not intentionally collect sensitive personal data unless required for a legitimate business purpose or legal obligation.

2. How We Use Personal Information

We use personal information to:

  • Provide products and services
  • Respond to inquiries and technical requests
  • Manage customer and supplier relationships
  • Process orders and transactions
  • Improve our website and operations
  • Communicate regarding products, services, and customer support
  • Maintain existing business relationships and respond to business inquiries
  • Meet legal, regulatory, and contractual obligations

3. Sharing of Information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  • Marketing agencies
  • Analytics
  • Data collection & process

We require such third party's to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

We do not sell personal information.

4. International Data Transfers

Because we operate internationally, personal information may be transferred to and processed in countries outside the EEA, including the United States.

Where required, we implement reasonable safeguards for international data transfers, which may include contractual protections or reliance on lawful transfer mechanisms recognized under applicable law.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Maintain business and legal records
  • Resolve disputes
  • Comply with legal obligations

Retention periods may vary depending on the nature of the information and applicable legal requirements.

6. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. GDPR Rights

Individuals located in the EEA may have rights under GDPR, including the right to:

  • Access personal data
  • Correct inaccurate information
  • Request deletion of personal data
  • Restrict or object to certain processing
  • Request portability of personal data
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us using the information below.

8. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.

Users may adjust browser settings to refuse cookies; however, portions of the website may not function properly as a result.

If your website uses analytics, marketing automation, or similar tracking technologies, additional cookie disclosures or consent mechanisms may apply.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our website with a revised effective date.

11. Contact Information

For questions regarding this Privacy Policy or requests related to personal data, contact:

Rubadue Wire Co., Inc.

privacy@rubadue.com